Elements
General Information

"An amazing hour of relaxation!"

-Peggy Ellett

Hours of Operation:
Tuesday - Saturday: 9am to 7pm
Monday: The lobby is open from 9am to 2pm for gift certificate & retail
sales or for scheduling appointments.

reservations
Please book in advance with your Visa, Mastercard or gift certificate number. Weekends are typically booked at least two weeks in advance, but please feel free to call on shorter notice as we may have had cancellations.

cancellations
Cancellations made with less than 24 hours notice will be subject to full charge. No shows will be charged the full value of the treatment.

gratuities
In appreciation to the staff for outstanding service, gratuities may be given at your discretion. They are not included in the service prices. All gratuities are appreciated. 18-20% is customary.

We reserve the right to refuse or discontinue service to anyone demonstrating behavior that is perceived as inappropriate by any member of our staff.

interruptions
Please leave your everyday interruptions behind. Pagers, cellular phones and young children disrupt not only the tranquility of the spa for other guests, they also rob you of your experience.

arrival time
Please arrive 15 minutes prior to your scheduled appointment time. This allows you to check in, change and begin to relax in the Tranquility Room. Please understand that your treatment will end on time so the next guest will not be inconvenienced. Late guests will receive the time remaining of their treatment. The normal fee will remain unchanged.

group services
Groups of three or more must be pre-paid 48 hours before scheduled services. Your party will be confirmed at that time.

 

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